Need Service?

The Sound Vision Security Office for system service:
Call: 248-804-8011

Monitoring Station

Monitoring station for false activation:
Call: 248-559-8609

Outbound Number ONLY

Call: 248-837-4890
DO NOT call this number. This is an Outgoing number ONLY.  Please SAVE this number in your phone. If our monitoring station calls you it will come from THIS number.

Quick Reference Guide

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  1. Disarm — Enter 4 digit code then press "OFF" (1 on keypad)

  2. Arm to away — Enter 4 digit code then press "AWAY" (2 on keypad)

  3. Arm to stay — Enter 4 digit code then press "STAY" (3 on keypad)

  4. Chime on or off: Master code then 9 (toggels between chime on/off)

  5. Bypass zone: Master code -6- zone number (need to have zero first for single digit zones.

  6. Clear error: Master code -1(off) same as disarming panel

  7. Silence Alarm/Clear Trouble: 4 digit code + 1 (twice)

  8. Check for open zones: Press * Key

  9. Panic Alarms:
    FIRE:  Press and Hold Function A Key for 2 Seconds for Fire
    POLICE: Press and Hold Function B Key for 2 Seconds for Police

  10. Communication Test: 4 Digit Code + 5 + 1

  11. Add a user code : Press 4 Digit Master Code + 8 + Two Digit User Number (between 02-33) + New 4 Digit New

  12. Delete a user code : Press 4 Digit Master Code + 8 + Two Digit User Number + # + 0

  13. Change Master Code: 1005 + 8 + 02 + New 4 Digit Master code